CWS

Customer Relationship Management

When all the information about the customer can be reached in one place at any time, the data can easily be used for better customer service and targeted sales, as well as for reporting and business strategic purposes.

Customer Relationship Management (CRM) is a comprehensive approach to managing an organization's interactions with current and potential customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support processes. A CRM system helps companies streamline their customer-related processes and improve overall customer satisfaction and loyalty.

The CRM system has versatile and efficient tools for all-around customer relationship management.

Building the Future

EvrinOcean is the perfect solution to reach the next level and stay on top of your game.

SCALABILITY

EvrinOcean can be used from enterprise-level companies to small businesses. Manage millions of data records with a lightning-fast performance.

SECURITY

Our security model focuses in all aspects of the field including physical, data transfer, application and backup security.

INTEGRATIONS

Connect freely or activate Connectors - EvrinOcean has REST-based inbound Web Service APIs and a handful of Connectors.

PORTALS

Take care of the contacting points in your customer life cycle with EvrinOcean portals such as Contact Center and customer portal for self-service needs.

GDPR COMPLIANCE

The EvrinOcean system is 100% compliant with the General Data Protection Regulation.

CUSTOMER SERVICE

Our professional support team will help with any matters regarding the EvrinOcean system.